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Thread: Out-of-Date Compliance Manuals cause Delta to bump disabled passenger with MD
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Old Feb 5, 2011 | 1:32 am
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MikeMpls
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Apparently Delta paid her off but also left her stranded:

Originally Posted by AJC
After she boarded a plane in New Orleans to return to the Twin Cities last month....

The Star Tribune says the airline sent a written apology, refunded her ticket and those of two traveling companions and gave her additional vouchers worth $900. Delta also says it will make sure all manuals are updated.
Another great moment in the Year of the Customer for America's most complained-about airline.
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