Originally Posted by
beltway
This is an appalling lie. I didn't get an email either. (And the spamtrap excuse doesn't cut it: the address I have on file with them forwards to multiple accounts, including a Yahoo account where I always check the spam folder.)
If they really had sent such an email, one has to believe that someone on FT would have received it and posted about it. Instead, crickets.
Likewise I receive emails from Omni to two different accounts -- there was no formal communication from them regarding the changes to qualification criteria for 2011.
Agreed that the customer service levels at the properties I frequent has been fantastic...too bad the program itself seems to be lacking on that front.