Missing miles
Yes - 3 of us flew NCL - DXB - COK - TRV - DXB - TRV in December - all 3 of our Skywards numbers were added at the time of booking - AND cards were presented at C/I; only our daughter's miles were added, one of my flights was missed off and all of my husbands flights were missing - we only realised when we went to make another booking!