Air Canada is ruining it for themselves. I spent close to 80k for travel on AC in 2000 and am at approximately 40k for this year - another 20k going to other carriers. Like many others, I am exploring new ways and I hope that any lurking brass sits back and thinks about they could have done with this money. But, alas my FT friends, we can not all make a mass exodous from Air Canada. If we do, the taxpayers will get stuffed with the bill and I can not afford to pay any more taxes!