Originally Posted by
g.yau
A few days ago Skytrax uploaded a report about the comments made on Hainan Airline's 5 star ranking.
They called the report
'Media bias and insufficient knowledge about the airline industry can be dangerous' Funny title

They talked about how people complained about some of the 5 star airlines and how those people have never set foot on a flight with the airline.
Anyway it's quite alot to read, here's the link:
http://www.airlinequality.com/news/s...ng_jan2011.htm
Although I didn't comment on Skytrax, I fly HU when I have to, so I'm well prepared to stand by the "less than 5 stars" position. The fact that their biz class to YYZ is much cheaper than AC and probably better matters not cuz we're only talking about 1% of their flights (and 0.1% of their pax).
Last edited by moondog; Feb 1, 2011 at 12:34 pm