My mother-in-law's flight from EWR to PEK for 2/3 was canceled and she was rebooked for the flight on 2/5. Wife is about to give birth and she really wants her mom to be here for it. Her return is on 2/12 but she would like to push it back to 2/15 in order to maximize her time here. She has been attempting to call CO (non-elite) to try to get the return changed to 2/15, but can't get through for obvious reasons. (should I try calling the Elite line on her behalf or is that bad form?) Looking for some suggestions on what we/she can do to help rebook/reroute her.
My wife was suggesting that she try to get the Thursday flight from EWR to SFO and then fly on UA SFO to PEK - or try to catch a flight to ORD and then the UA flight to PEK from there - in both cases I am worried about a leg being canceled/delayed and then the whole trip being screwed up.
Any suggestions or insight would be helpful.
Thanks.