FlyerTalk Forums - View Single Post - Rights/abilities when correcting schedule change
Old Jan 31, 2011, 12:38 pm
  #12  
rjque
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Join Date: Sep 2002
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Originally Posted by astroflyer
That's funny...I would have never imagined the ICC being that helpful. Then again, I had a long discussion with a 1P agent about a schedule change the other day. She couldn't quite comprehend that because my first flight had moved later and the connection had moved earlier, that I was no longer satisfied with the connection time. All I wanted to do was get one earlier departure out of SFO...my original flight had actually even been canceled.
The ICC can be very useful on this. I've had them cancel, at no fee, an award booking to SE Asia because a domestic connection had a schedule change of about five minutes. YMMV.
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