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Old Jan 30, 2011 | 9:55 pm
  #15  
Cathay Boy
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15 Years on Site
 
Join Date: May 2009
Posts: 6,978
Originally Posted by Marco Polo
well, since you asked, that was just the start of the fiasco with Finnair.
http://www.flyertalk.com/forum/archive/t-1011878.html
They flatly refused in Frankfurt to check my bag through to HKG (so much for oneworld) , their lounge in Helsinki is a tiny dump, they lost my bag (first time ever I have had a lost bag) they refused to compensate me for the laptop damage and offered me 50 Euros for the lost bag which I told them to shove it where it best fits.
A reminder that we all need lobbyists to push for passenger bill of rights.
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