FlyerTalk Forums - View Single Post - Can i get a refund for return leg in Z class ?
Old Jan 29, 2011 | 4:07 am
  #4  
-Heathcliff-
 
Join Date: Sep 2010
Location: England
Posts: 411
Originally Posted by AndyCRO
When i try to make a booking on swiss.com in Z class to BKK it shows 'Refund per direction possible'.
"Refund per direction possible" is a bit of a scam. It gives the impression that the amount for a single leg as indicated during the booking process of a return ticket will be (at least partly) refunded.

In actual fact, if you attempt to have your return leg refunded, your ticket will be converted into a significantly more expensive one-way, for which you would have to pay extra to cover the fare difference. Since no one in their right mind would want to do that, you will likely end up doing a no-show for your return leg and get no refund whatsoever.

I really wonder how Swiss manages to get away with this sort of deceptive advertising.
-Heathcliff- is offline