FlyerTalk Forums - View Single Post - Free One Day Pass for Admirals Club (via email) - Unable to use at DFW
Old Jan 28, 2011 | 10:00 pm
  #1  
martig4
 
Join Date: Sep 2004
Location: PHL
Programs: AA Exec Plat Hilton Diamond Marriott Diamond Hyatt Diamond
Posts: 102
Free One Day Pass for Admirals Club (via email) - Unable to use at DFW

I received this targeted promotion for a reduction in the price and a free one day pass to the Admirals club. Please note the code ACQ11 will give you a $50 discount for new club members if you enroll online.

The email must be presented along with the personal code and a photo ID for a one day complimentary pass to the club. I provided these items to the receptionist at the DFW club in terminal A.

The receptionist told me that this could not be used and denied access to the club. The receptionist was unwilling to call her superior nor take any action to determine the promotion was valid.

Spoke with the ExecPlat desk after being denied entry and they indicated I should receive a call on Monday from the Admirals Club department.

Text of the email I received today follows:

Dear martig4,

Save $50* on a new Admirals Club® annual membership and enjoy a complimentary Admirals Club One-Day Pass** , good at any club location worldwide now through April 30, 2011. To experience the benefits of a new Admirals Club membership, simply present this personalized email with One-Day Pass code XXXXX, along with a government-issued ID at lounge entry.

If you join during your complimentary visit or online, with promotion code ACQ11, you'll save $50 on a new annual membership. If you purchase online, be sure to enter promotion code ACQ11 and then click the RECALCULATE button to receive the discount. The annual individual membership fee for our AAdvantage Executive Platinum® customers is $350; with this offer, your annual fee would be $300.

That's just $25 a month to enjoy amenities that include:
Complimentary well brand liquor, house wine and beer(+)
Music rooms
Cyber cafes
Full business amenities
Conference rooms
Spa-like showers
To transform your travel experience, purchase your new membership in one of our clubs or online by April 30, 2011! Learn more about the Admirals Club lounge at www.aa.com/admiralsclub.

We look forward to seeing you soon!
Nancy J. Knipp
President
Admirals Club

Promotional Terms and Conditions:
*Discount offer is only available for a new annual Admirals Club membership purchased online or in any lounge location. Offer and One-Day Pass expire April 30, 2011. This offer is valid for the named email recipient only. Promotion code ACQ11 must be used at time of purchase to receive discount. Receive discount off the annual Admirals Club membership fee for the first year, promotion code ACQ11. Membership rate and final discount is based on individual's current tier level in the AAdvantage® program at time of purchase. All rates are in U.S. dollars and subject to change without notice. Admirals Club memberships are non-transferrable and non-refundable. No other discounts or retroactive credits apply. Discount may not be applied when adding a spouse to an existing membership or renewing an existing membership. Memberships purchased with AAdvantage miles cannot be discounted. You must be 18 years old to purchase and hold an Admirals Club membership.

**One-Day Pass is valid for individual identified on email and only in conjunction with an American Airlines, American Eagle® or AmericanConnection® flight. One-Day Pass code is only good for single use on one (1) day of travel. Personalized email with One-Day Pass code must be presented at time of lounge visit. This One-Day Pass and offer expire April 30, 2011.

(+)Honolulu lounge offers complimentary house beer and wine only. State law requires the Philadelphia lounge to collect a minimum of $1.00 for each alcoholic beverage served.

Last edited by dstan; Jan 29, 2011 at 3:29 pm Reason: added QUOTE tags for clarity
martig4 is offline