This was my first ever trip on Air Canada.

Flight/Origin-Destination:
YYZ-ZRH (actually started in boston)
Date:
27th January
Cabin:
Y
Status:
*A gold (nothing with Air Canada)

Pre departure
Was check in quick and efficient?
Yes - agent in Boston was a little gruff
Did you use priority security (if eligible) and if so, was it quick and efficient?
N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks?
Yes - in Toronto - food wasn't bad and they kept it replenished and hot; liked the drinks and snack selection.
Was priority boarding offered (if applicable to your status) and efficient?
Yes and yes
If there was a delay, did the gate agent provide timely updates?
Yes and okay (not great - plane was late being towed over and then had to de-ice); left 75 minutes late; understated the delay several times.


Onboard - Y cabin:
Were the crew professional & well groomed?
I guess so; didn't notice
Was the IFE activated on the ground?
No
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin?
30 minutes - they were very quick; get people fed so they could get to sleep; did a great job of that.
How was the quality of the meal/Onboard cafe?
Yucky but edible; I had loaded up on dinner in the MLL
Did the cabin crew offer water regularly throughout the flight?
Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
Yes - quite quick
Overall experience/any other comments[/QUOTE]

The flight was probably not even 1/2 full so plenty of room to spread out and slept reasonably well. I did like the seats and the IFE. So, a good first trip with AC. Next one is part of a leisure trip in executive class to Asia. That should be fun.