Originally Posted by
ijgordon
The car will be guaranteed, except to the extent that nothing in life is guaranteed. If the prior renter of the Prius doesn't return the car on time, and there are no others, well, they can't make one appear magically.
And FWIW, a few years ago Hertz had a program where you could reserve specific models at most major airports within the base categories (e.g., mid-sized, full-sized). It quietly disappeared...
Exactly. Had a Prius reserved at EWR. Arrived late due to weather. Hybrid Camry was in my spot instead. Tried to fight it, but I was too tired and the only option was to come back the next morning and hope for a return. On the plus side, the Camry had like 6 miles on it and still has the tags around the shifter. I taught them by putting 600 miles on their brand new car in one weekend
(ok, maybe I didn't teach them, but...)