FlyerTalk Forums - View Single Post - ARCHIVE: "Round of Applause" Employee Recognition Program and Certificates
Old Jan 27, 2011 | 7:07 pm
  #480  
NotDuncan
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Originally Posted by Non-NonRev
OK, for those who endeavor to send e-mails to reward good service, do you actually ask the FA for their name, or do you simply provide as specific a description ("blond female working in F on AA 1234 on January 27th")?

Too often, the name badge is not visible. In "real life" (not on an IBB), I'm reticent ro ask a total stranger her/his name (the last thing I'd want them to think is that I'm some kind of masher or perv)....
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(even if I am)
(j/k)
I normally handle this situation thusly: If I've decided I want to send a commendation by e-mail, I'll say to the F/A "I'd love to send in a compliment on your behalf, if you'd care to give me your employee info".

Every F/A I've done this with has been happy to give me their name, employee number, and the flight info, usually written down on a cocktail napkin. I've never had one act like I was coming off stalkerish.
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