Originally Posted by
sluggoaafa
More than anything, she didn't 'hate' you, you were just being a DYKWIA pax. As you stated in your last statement, you already knew you were on "a flight with no for sale service". If COACH isn't even catered with anything, then what makes you entitled (over the rest of the coach pax) to receive a beverage that is reserved for those sitting in FIRST CLASS?
Originally Posted by
sluggoaafa
As others have mentioned, on this short (TPA-MIA) route (and MCO-MIA) there isn't any type of service for those in Coach, including ExPs and PLs. I probably would have waved off the Certificate too, especially for someone presumably throwing their status around....it's NOT AAs policy to serve anyone in coach regardless of status on this short flight.
Perhaps reservations needs to be made aware that is company policy, as I did a search for a TPA-MIA flight and
all segments indicate "Economy Class Meal: Beverage Service."
AA's beverage service information page does not indicate that some flights are designated no service, but it does say
"Some brands may not be available on all flights. Supplies are limited."
AA should indicate this to their customers to prevent any confusion and misunderstandings. Rather than featuring the December $5 happy hour special, maybe they should provide relevant timely information to the passengers.
http://www.aa.com/i18n/travelInforma...dBeverages.jsp
Snack and beverage choices may change at any time, and items may not be available on all flights.
Flights of 250 Miles or More (up to 1.5+ hours)
We offer complimentary peanuts, pretzels or Biscoff cookies, plus a selection of complimentary nonalcoholic beverages.
Flights of 600 Miles or More (1.5+ hours)
In addition to our complimentary snacks and beverages, we offer high-quality snacks for purchase from the All Day Goodies section of our EATS menu.
<snip>
http://www.delta.com/traveling_check....../dining.jsp
Furthermore, I've flown other carriers on similar duration flights that have no problem doing a beverage service (or meal service too). Eagle MKE-ORD; NW DTW-TVC come to mind. BA even offers a full breakfast service on flights like EDI-LHR or CDG-LHR. LY offers light meal service on ETH-TLV. WN offers full service on PHL-BOS. I could go on and on.
Originally Posted by
sluggoaafa
If (by chance) you find yourself in Coach on a route that doesn't have a catered service, please don't demand a drink....(sorry, imo it was rude to demand the FA to get a beverage from First, when there is no catered service for coach. This particular FA truly went above and beyond)
I did not sense (and the OP clarified) that he/she did not demand a beverage, and had the FA informed him AA's policy is no service on the route he/she would have dropped the matter. Regardless, why are they making the announcement "although flight attendants are primarily on-board for your safety, if there is anything we can do to make your flight more pleasant please do not hesitate to call on one of us" if they don't want to be bothered serving pax drinks or proving service? It seems to me the OP had a reasonable request asking for a beverage, it was clear the subject FAs were not overly busy with other responsibilities and the OP requested it at a reasonable time during the flight.