Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CC, HH DM, SQ SLTRE, BonvoyTit, UK SL, VS Wings, UA, DL, AA
Posts: 1,756
now that i've shared this sad news - I must share my irritation...
9W is seriously messing with its customer base, toying with us with varying products - they need to get their act together and decide where they want to sit - either on top of the pyramid or in the middle... At least Indigo has always had a clear picture and direction...
This is not good for brand loyalty, product consistency etc etc... so much for all the noise about gourmet dining on domestic flights...