Originally Posted by
needtoescape
Does anyone know how long before your expiration month this notification typically shows up? I got one for the first time in 2010 but don't know how far in advance of my expiration date it first appeared.
My wife's points were scheduled to expire on Feb 1, 2011. She got the extension notice sometime around the end of December. Not sure of the exact time frame, but 4-5 weeks before expiration would be a pretty accurate guess.
However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.