Thank you RTWSTARALLIANCE, you nailed it!

Its pathetic!

BTW:
Anyone remember those black and white NW Orient commercials (pre NWA) of a flight attentdant fluffing up a pillow for the business traveler who's stretched out on a seat/bed?

In his biz travel days, my retired business mentor was approached for one of those commercials! He's one of the living souls who was actually tucked in!

He has other great stories of reps from NW Orient greeting him at gates while traveling to ensure "all was well" prior to his departure!