FlyerTalk Forums - View Single Post - What is a reasonable response time for a LH complaint?

Jan 26, 2011, 9:44 am

#11

simonsmith

Join Date: Sep 2002

Location: Cheltenham

Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold

Posts: 2,395

I have been waiting for 5 weeks so far in respect of a snow claim made on line; and not had anything yet....

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