Hi all,
I booked a flight from YYC-SYD-YYC, and want to use my eupgrades. I understand I need to wait 4 days prior to the flight to request the upgrade, but I'm wondering if this looks right. It says I'm not eligible for an upgrade, and I'm hoping it's only because I'm outside the 4 day window at the moment.

Also, is the 4 day window based on the departing time/date of my first flight?

Thanks