FlyerTalk Forums - View Single Post - NZ connection: luggage/immigration/security questions
Old Jan 25, 2011 | 12:36 pm
  #27  
Jasper2009
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Join Date: May 2009
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Originally Posted by cavemanzk
The problem is, if NZ checked you in at AKL for your SYD-BKK and because your AKL-SYD flight was late NZ would be to pay TG to rebook your fare. Same goes for your bags, if something happend to them on the SYD-BKK sector NZ would be at fault.

It all about projecting the airlines rights. If you buy a thought ticket the fares are higher and cover things like miscconnects & so on
I didnīt ask them to check me in for my onward flight (I had already done so online), I only asked to through check my luggage which isnīt an unreasonable expectation.

NZ and TG are both members of `*A, have an interline agreement etc., and I think itīs quite ridiculous having a policy like "we donīt do this whatsoever". This was the first time such a request was declined, whatever NZīs excuse is, I certainly wasnīt overly impressed with this part of their service.
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