No one at Starwood Preferred Guest has access to your Starwood Preferred Guest Credit Card from American Express account information - other than the account number, that is.

This is one reason why we ask you to contact them if you are missing usage points or bonus points. We cannot determine who has or has not earned/qualified for them.

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

[email protected]

[This message has been edited by Starwood Lurker (edited 09-23-2002).]