FlyerTalk Forums - View Single Post - DoubleTree by Hilton Hotel New York - Financial District {US-NY}
Old Jan 24, 2011 | 6:20 pm
  #6  
danimal96
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: Chicago, IL
Programs: AA Platinum, HHonors Diamond
Posts: 51
I just checked in today for my second stay in as many weeks. This is a nice brand new hotel with good furnishings (inc. HDTV channels!), but you should be aware of a few things. First off - it's tiny, the building is wedged into a small space in lower Manhattan. There are 10 rooms per floor, and the hallways, rooms, bathrooms, etc are all very small. My first stay was in a xx05 room on a middle floor; my current stay is in a xx09 room on a high floor. The xx09 room is a little bigger with an entry foyer. The xx05 room was smaller with only a few feet of space between the king bed and the walls. Next, there are only 3 elevators - I had to wait several minutes when I checked out last Friday. You also have to checkin on the second floor, which means you have to take the elevator up from the ground floor entrance when you first arrive (this adds to elevator traffic). Finally location - which is fantastic for me given that my company's NY office is < 2 minute walk from the hotel, but might not be convenient for everyone. It's convenient to Wall Street and Staten Island ferry and there are several subway lines very close. I wouldn't recommend the area for tourists if you want a Times Square / Broadway experience, but if you are looking to save $$$ rates are currently very low (under $200/night mid-week). Some good restaurant options in walking district - the Stone Street corridor (best choices - Mad Dog & Beans (mexican), Adrienne's (pizza), Ulysses (bar & grill)), Fraunces Tavern (just reopened & remodeled featuring a much-improved beer selection), and AJ Kelly's (irish pub w/ decent food - literally right next door). There's also a take-out place called Flavors with good breakfast & sandwich options.

In the hotel there is a restaurant/bar at ground level. Breakfast was fine with DT buffet (pre-made pancakes, eggs, bacon, oatmeal, breads, fruit, yogurt) and coffe/juices. No omelet stations or other cook to order, however there was a ala-carte menu (didn't order). I had a drink in the bar and waiter mentioned that a "full bar" was available, yet not all beer selections in place just yet. Good room service menu (not 24 hour - ends at 11PM), but I did not order from it.

The staff is very pleasant and eager to please, still a bit in the breaking-in phase. On my first stay I arrived after midnight. The clerk was pleasant but didn't offer a cookie or a coupon and did not acknowledge HH status or mention upgrade (I *might* have received one, but the distinction between City View and other rooms is not yet clear). On my second stay I checked-in online and got a high-floor upgrade room (not a suite) and got a cookie at check-in. No acknowledgment of HHonors status or upgrade but that is a very minor point. The in-room phone is not working but a quick stop at the front desk sent an engineer up to check it out. It's still not fixed but he did offer to have me moved to another room (I politely declined and he said it would be fixed tomorrow).

Bottom line - a very nice (if somewhat basic) NEW hotel in lower Manhattan with very good rates and a friendly staff. If you like the DT brand and don't mind the location you won't be disappointed.

Last edited by danimal96; Jan 24, 2011 at 6:22 pm Reason: clarified elevator arrangements
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