Originally Posted by
Kremmen
They are basically causing passengers enormous inconvenience and wasting lots of resources (check-in staff, baggage handlers, immigration, customs) for no good reason. Just when I think NZ can't get more retarded, they come up with some new way to not provide service.
The problem is, if NZ checked you in at AKL for your SYD-BKK and because your AKL-SYD flight was late NZ would be to pay TG to rebook your fare. Same goes for your bags, if something happend to them on the SYD-BKK sector NZ would be at fault.
It all about projecting the airlines rights. If you buy a thought ticket the fares are higher and cover things like miscconnects & so on