Originally Posted by
Jasper2009
Just wanted to report how everything went: As suggested by several FTers, NZ check-in staff refused to check my luggage through as I was booked on two separate PNRs. I personally find this policy ridiculous (especially as my trip only consisted of *A operated flights), but there we go.
They are basically causing passengers enormous inconvenience and wasting lots of resources (check-in staff, baggage handlers, immigration, customs) for no good reason. Just when I think NZ can't get more retarded, they come up with some new way to not provide service.