Hi, a newbie with a question here.

I am trying to search for award availability on OneWorld airlines (using AA miles). A search for Feb 5 from HKG to SIN for 2 people shows business class availability on 2 different CX flights (using AU-QFA-SP1 POS). I call AA hoping to book one of them, and they are not showing any availability. So, how can I use the availability info in KVS to make an award booking?

Thank you!