I suppose this is directed to others that have felt the need to call an FA, be it for a drink, meal, a problem with the audio jack, video monitor, air vent not working, you were sleeping while they went thru the cabin with the meal/drink service. Whatever you're reason so be it. If a button is there and a person presses it, the expected action is an answer. Should you dial in to the support line once a day, you expect someone to answer the call and assist you and all you could be doing is price checking thus you're not even generating any revenue. When in a flight for an avg of 4+ hours one way some people may need some assistance.

The underlying question is the support responsiveness. I as with any other pax should be assisted as needed. Where one sits should not matter. WAS it 10x, 5x, 20x in the past year I pressed it and expected some help not a lie that she was busy. That is the real issue.