FlyerTalk Forums - View Single Post - EXP Desk: No longer ability to "protect" on backup flight
Old Jan 22, 2011 | 1:25 pm
  #79  
1K-SFO
 
Join Date: Jul 2000
Location: San Francisco, CA USA // UA 1K 2 Million Miler, AA EXP 2MM, HH Diamond, SPG Plat // Easily found on SFO-ORDs
Posts: 2,726
Two weeks ago I landed into DFW 30 minutes early -- only to get a text alert saying my connection to LAX was 90 minutes delayed. I called EXP and they double-booked me onto an earlier DFW-LAX leaving shortly, keeping my confirmed DFW-LAX intact. Confirmed segment was in X; I was double-booked in Y and rushed to that gate -- only to have the agent immediately put me into X on that flight. So, no problems being double-booked and I got out early and in F. Was awesome!
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