Originally Posted by Leif D

I just returned from a couple weeks in Thailand and Hong Kong and used Agoda for all of my hotel bookings, seven in total. I was mostly pleased with the booking process and pricing.

However when I got home and went to post ratings & reviews on the hotels where I had stayed, I was alarmed at how Agoda appears to pick and choose the reviews they actually put up onto the site. I had pleasant stays at six of the properties I booked through Agoda and rated them accordingly. One property, however, had absolutely dreadful service and I submitted a review as such... but Agoda has failed to post it.
I find this very disappointing as it calls into question the validity of all the other reviews. I like the idea of being able to read reviews from other travelers before booking a hotel, but now that I know that Agoda is censoring the review process to allow only favorable reviews, it makes all of their reviews pretty much worthless since I now question how many people had bad experiences but had their reviews censored by the website.