FlyerTalk Forums - View Single Post - Why do merchants insist on refunding to the exact same card?
Old Jan 21, 2011 | 9:50 am
  #28  
jamesteroh
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,565
Originally Posted by josephstern
Another big issue here for merchants is chargebacks.

You buy something, and return it to a different card. Then you complain to your first card bank that you never go credit. They see no credit on the account, and, if you have proof of the return, they pull the money back from the merchant.

So another reason why a merchant shouldn't allow this.
Good point on that. I am surprised all the merchants don't have their systems set up so it automatically credits the card used automatically.
jamesteroh is offline