Originally Posted by
Burj
Are you serious? This happens to me all the time, especially on late night arrivals!
Once at SFO arrived late because of mechanical and there were NO Delta agents around on the concourse so I went to baggage claim to get my voucher...but how many travelers know to go to baggage claim for that kind of thing?
Someone has to drive the jetway to the plane, correct? And open the terminal door? That person is supposed to stay at the gate until after the flight has completely finished de-planing, I believe... not saying that's always the case, but I'm assuming that they have to make sure everyone leaves the plane, close the door, etc.