FlyerTalk Forums - View Single Post - Smartgate processing in New Zealand
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Old Jan 20, 2011 | 12:46 pm
  #4  
walshmi
 
Join Date: Sep 2009
Location: Wellington/Dunedin/Auckland/Africa/Pacific Islands/Geneva
Programs: NZ*E
Posts: 182
Originally Posted by Kiwi Flyer
Some individual machines seem to be more sensitive to movement (by you or in the background) than others.
I find that if you place it in and completely remove your hand and don't touch the passport it seems to work, rest your hand on the machine or the passport and it fails.
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