FlyerTalk Forums - View Single Post - Why do merchants insist on refunding to the exact same card?
Thread: Why do merchants insist on refunding to the exact same card?
View Single Post
Old Jan 19, 2011 | 6:42 pm
  #15  
NVGuy36
 
Join Date: Dec 2008
Location: LAS
Programs: DL FO, HHonors Gold, MR Gold, ICH Plat, National EC
Posts: 255
Angry
*begin rant*

I realize the necessity for having returns go back on the same card. However, for legitimate situations (yes, I know the clerks usually don't take the time to try and differentiate) where a husband is returning something on his AmEX that the wife bought on her AmEx....Doesn't EVERYbody know that AmEx issues separate accounts numbers for the same account? I mean, the receipt has her FULL NAME which includes our LAST name for heaven's sake!!! I've even pointed this out on occasion only to be instantaneously reminded of their steadfast policy to credit back to the same card ending in 9000 or what have you!! Sometimes, they end up giving a GC or they VERY reluctantly credit back to my card. Sheesh!

*end rant*

Sorry, didn't mean to hijack the thread

Peace!!
NVGuy36 is offline  
Reply