Answer with, very likely, somewhat likely, somewhat unlikely, very unlikely.

Q. How likely are you to return to this hotel if you are in the region again?
A. Somewhat likely. (both Hilton and inter-continental are located in a superior location)

Q. How likely are you to recommend this hotel to a friend planning to visit the area?
A. Somewhat likely.

Q. How likely are you to stay at a Sheraton hotel again?
A. Depends on which Sheraton.
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On a Scale from 1-10 (1=low, 10=high)

Q. How satisfied were you with your overall experience as a guest at this hotel?
A. 9

Q. The value of the price paid?
A.10.

Q. Your overall experience with your reservation process?
A. 10

Q. Cleanliness and Maintenance of hotel?
A. 10 (this is a new hotel)

Q. Responsiveness of staff to your needs?
A. 10

Q. Knowledge of staff?
A. 8
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Q.Did you get the type of room you requested?
A.Yes, I reserved a room and a small suite. The room was upgraded to the tower section with the Holy mosque view, and the suite was upgraded to a two bed room suite.

Q. how Satisfied were you with Accuracy of reservation?
A. 10

Q. speed/efficiency of check-in?
A. 10

Q.staff friendliness at check-in?
A.10

Q. room décor/furnishings?
A. 8

Q. Comfort of bed?
A. 9

Q. Ability to work in guest room?
A. 9

Q. Cleanliness of room/bath?
A.10

Q. Maintenance of room/bath?
A. 10

Q. Bath/shower water pressure?
A. 10

Q. Helpfulness of bell staff?
A. 10

Q. Hotel safety/security?
A.10

Q. Restaurant food quality?
A. 10

Q. Restaurant service speed/efficiency?
A. 10

Q. Restaurant staff friendliness?
A. 10

Q. Restaurant value for the price paid?
A.10

Q. Overall breakfast experience?
A. N/A

Q. Room service value for the price paid?
A. N/A

Q. Overall room service experience?
A.N/A

Q. Speed/efficiency of check-out process?
A.6 (they tried to charge me more than the reserved rate when checking out. This problem was immediately fixed)

Q. Accuracy of billing?
A. 6 (see the above answer.)

Q. Consistency of experience at this hotel compared to your expectations?
A. 8

Q .If you are a SPG member, how satisfied you were with the benefits you received during your stay?
A. 10.