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Thread: Changes to Eurostar Frequent Traveller
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Old Jan 18, 2011 | 9:37 pm
  #8  
AVSA
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Join Date: Feb 2010
Location: BRU
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Originally Posted by AVSA
I will, of course, click on the link and provide a feedback. But will anybody listen?
I sent an email yesterday afternoon. I said I was disappointed by the change and decline in the overall qualify of service. And of course I mentioned the Leisure Select demise.

I got a response after (exactly) 2 hours:

Thank you very much for taking the time to send us your comments.

We really appreciate them and we will take all suggestions into account in our ongoing commitment to further improve the service we provide.
I did not make any suggestion... Why did I bother
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