FlyerTalk Forums - View Single Post - Horrible experience with Starwood and assault--help!
Old Jan 18, 2011 | 8:58 pm
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Thunderroad
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Very sorry to hear about your experience, as well as the hotel's apparently horrible handling of the aftermath.

One way of putting pressure on the hotel to act responsibly, as well as hopefully decreasing the chances that another guest will have a similar experience, might be to post your experience at Tripadvisor.com. Here's the link for the review page for this property:

http://www.tripadvisor.com/Hotel_Rev...a.html#REVIEWS

Beyond that, there are two official Starwood Lurkers (i.e., Starwood employees) in this forum, who are both very helpful with various matters--though usually under much more positive circumstances than what happened to you. Hopefully one will reply regarding what if any action Starwood could take to follow up on the situation.
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