Originally Posted by
Caradoc
With the FOIA request, there's no way to tie the person at the checkpoint to the person asking the awkward questions, and reduces the chances that some idiot's going to take "corrective" action against the tourist asking all the questions...
The reason I suggested asking is that based on the anecdote, it sounds like there is something in his file that at first glance, looks bad to the DHS person, but once they dig in, it's an error and they let him pass. Tactfully engaging the DHS agent might get them to reveal the issue and provide a rapid avenue to clean it up.