I had booked a car in advance and picked it up at the airport (Master Car Rental); they came to pick it up at the hotel, when we checked out, as we took a boat to go south, for the rest of our vacation.
Originally Posted by
m0hamed
I've booked no less than 6 transfers in advance dealing with the sales/reservations staff at the hotel.
They have honoured the original rate. CC'ing Starwood Corporate Care probably helped.