FlyerTalk Forums - View Single Post - Learning the loyalty program is just a game...
Old Jan 17, 2011 | 11:32 pm
  #1  
travelertips
 
Join Date: May 2010
Programs: Continental Platinum, Hilton Diamond
Posts: 7
Unhappy Learning the loyalty program is just a game...

Hello All,

So, I am executive platinum on Continental with 150k miles. I have not used any thus far. For the first time, tonight, I just tried to book a simple one-way flight from Newark to Cleveland, in April, to run a personal errand. Guess what? The Continental rep tells me that points cannot be used on one-way tickets. Then, she tells me that there are no tickets for "lower points fare" of only 25k miles. So, I would have to use 50K miles(!!!!!!) just to be able to go from Newark to darn Cleveland! By that logic, the advertising Continental keeps sending me saying "I have enough miles to book a trip to Europe or Japan" seems mathematically impossible. I'm really ticked, because these loyalty programs seem to be such a scam. Unless it is just a game that has to be payed - they're inviting people to try to be devious to beat their system. What do you guys think? Sounds like I need to learn a lot about this. Even worse, I have a lot of Hilton points, I can already imagine the type of tricks they will try when I try to book places like Waldorf in NYC. Very frustrating. Hope you guys can provide some feedback.
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