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Thread: Canceling a reward ticket within 24 hours
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Old Jan 17, 2011 | 11:17 am
  #14  
srodr
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Join Date: Mar 2001
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Originally Posted by srodr
I need to ask this question again because I still don't get what the actual answer is.

When I talked to a CSR yesterday she said that if you book an award ticket and cancel within 24hrs, everything will be refunded. But when I click on "cancel" ticket (it is <24hrs) it seems to show that only the miles and tax will be refunded, not the $25 service fee (this is thru a Gold's account)
Well, its too late now, but I'd still like to have an answer for next time. Is the close-in ticketing fee refunded if cancelled <24 hrs or not?
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