Well I had my brush with the Sheraton Sharm last week and thankfully it was just a short stay from 05:00 to 14:00. The place is absolutely horrible and is a disgrace to the Sheraton Brand. I received no upgrade nor any apparent platinum recognition, no water in the room, no internet code, the worst possible room in the category (allegedlly sea view but really tree view on the ground floor). The furniture was old and tired, the decor was tired, the staff were broadly disinterested. The bathroom was thoroughly disgusting.

This place does not so much need a refurbishment it needs a nuclear explosion. It is a cheap nasty 3 star (and that is being generous) hotel for tour groups masquerading as a full service property. Avoid at all possible costs.

Most of the reviewers over at Tripadvisor have it absolutely spot on. I had thought maybe there was a big difference between the "villas" and the main property. unfortunately this was wishful thinking on my part, if the "villas" are the downmarket part of the resort i shudder to think how bad they are.

Starwood, you should be ashamed to let this property carry your brand.