Originally Posted by Gotta Requalify

...Food What food? As stated by KiwiBigDave, they are trying the Transpacific offering on Trans Tasman. Apart from getting a pre-departure drink, I was served nothing else for over 2 hours in a 3:15 flight. No Water, no other drinks, no food. When my main course for the breakfast did turn up 50 minutes before arrival, the serving size was larger than previous, the plates are larger, but the food was cold. You can see what they are trying to do, but they need more practise.

I was travelling with my family – the two children had special meals. One was a childs meal and the other was gluten free – their pre-plated meals turned up 45 minutes before arrival. They had nothing delivered to them before that. The child's meel was the same as the one described by KiwiBigDave. The Gluten Free Meal was Scrambled Eggs, Sausages and Hash Browns - Good Size as well. I had the hot cakes but they were cold.

Drink With 30 minutes to go I got served my first drink since before takeoff. They also have new glassware and plates for everything. The sparkling wine glasses are different.

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Overall I can see where they are heading. It is in the right direction. But didn’t like the practise they gave on me. Waiting for over two hours in business class for any sort of service item was a bit too long.