I did attempt to do so, but everything was pretty much zeroed out due to all the weather. Plus, there's not much service from SMF, and all SFO/SJC/OAK flights were filled up.
I did call DL because I didn't realize I was issued a $50 voucher until I checked my SM profile... that's when the "guidelines" came in play.
I'll try writing to Corporate and see what they say, if you feel it's worth the try.
Originally Posted by
SOBE ER DOC
A 5-hour mechanical delay is a guarantee of a misconnect.
I'm just curious, did you attempt to call DL while still in SMF to see if they could move you to a different flight, route you through a different hub or move you to another carrier? In this situation it sounds like the mechanical occurred on the originating segment of your flight. When this happens DL is not usually very generous with compensation since you could have chosen not to board the aircraft and rebook your travel to avoid the misconnection.