Originally Posted by
NB00
Of course, like with every job, you have those..... But they are in my experience an exception at KLM
I hope you're being sarcastic here? Otherwise I wouldn't be sure what KLM you've been spending time on in recent years. Good service and attitude or actually pleasant staff members are few and very far between with KLM - in the air and on the ground. The hard product is not great and frequent flyer benefits virtually non-existent. I avoid this airline whenever I can - unfortunately, they operate a couple of routes I just cannot get around, if I could I would.