Originally Posted by
Andy1369
Had a 5 hour delay on a MD-90 (SMF-MSP), causing me to miss my connection in MSP to DCA, and was put up in a motel by DL. Was given $6 meal vouchers and a $50 voucher. Is this sufficient compensation? DL said that they had compensation guidelines, but $50 seems awfully low for a 5 hour mechanical delay. Correct me if I'm wrong, however!
A 5-hour mechanical delay is a guarantee of a misconnect.
I'm just curious, did you attempt to call DL while still in SMF to see if they could move you to a different flight, route you through a different hub or move you to another carrier? In this situation it sounds like the mechanical occurred on the originating segment of your flight. When this happens DL is not usually very generous with compensation since you could have chosen not to board the aircraft and rebook your travel to avoid the misconnection.