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Thread: Delta Flight 2303 January 10, 2011
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Old Jan 14, 2011 | 8:57 am
  #19  
SamOF
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Originally Posted by gator21
No but with the weather going on in ATL, there was virtually no way there were going to fly a spare plane down to JAX no matter how close it is. They had canceled hundreds of flights and had more important issues to worry about like the safety of their crews and planes.
Of course, but booking passengers on an AA flight to MIA, or even walking them over to Southwest, would be, IMO, more appropriate service recovery for a mechanical issue.
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