Originally Posted by
stimpy
There must be something more to the story. Pretty much everyone else here, myself included, gets none of that as RA's on award stays. Maybe you are a very regular paying customer or have some other considerations.
Actually, nothing more to the story.
I had never stayed there before (revenue or award).
When I made the reservation I emailed them and asked whether I could pay a supplement to upgrade to a harbour view room, to which they replied that they were expecting to be fully booked and could not offer it. About 1 month later they sent me another email offering the upgrade. Ended up spending a bit at the IC HK (e.g. meals, airport limo, etc.), but nothing significant.
In fact, something similar happened at the IC Bora Bora. I was booked on points, emailed them regarding an upgrade and they replied with the fee schedule (expensive!) and then about a month later they emailed me to offer a complementary upgrade to a diamond OWB. I also received complementary minibar at that property.