Originally Posted by emma69

Inspired by another thread, I would be interested to know how many people have been handing over large amounts of cash to the airlines, gratis.

Have you ever
a) bought a non direct ticket
b) boarded the first flight on time, no exceptional circumstances, just routinely
c) arrived at your stopover (or second stopover, etc) and been told you cannot board you flight (cancelled or suspended ticket, no record of you on leg A of your trip or some other such reason) then
d) been made to purchase a new, full fare walk up ticket on the same flight as your original ticket and crucially
e) not had that amount refunded to you (with or without additional compensation from the airline) after the fact when you complained, and the airline was indeed the one at fault?

I know computers and people screw up. It happens. I know of cases when people have had to purchase a new ticket to ensure they got on their flight, but never have I heard of an airline not refunding that amount when it transpires the airline, not the passenger, was at fault.

But apparently, I am in the minority, as airlines are making 'tens to hundreds of millions of additional revenue' by using this method. To do that, it must be happening to pretty much everyone on here, given how much we all fly. Why do the airlines target me by allowing me to fly, and not charging me for extra tickets? Is it because I am so poor they take pity on me, and really, the rest of you millionaires hate me, because you all willingly subsidize the airlines this way?