FlyerTalk Forums - View Single Post - Pilot holds flight for 12 minutes beyond scheduled departure time for late passenger
Old Jan 13, 2011 | 9:01 am
  #11  
saaws
 
Join Date: Aug 2008
Location: SFO
Programs: UA 1K / CO PLT
Posts: 539
well there's gotta be a line somewhere otherwise you become an airline with 50% on-time arrival stat. At least as a 1K if misconnected and stranded, UA will always give me a nice hotel for the night.
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