FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
Error more on DL IT vs dl.com, but related.
When I do OLCI on dl.com and send to my mobile, at the airport if I can't get a signal I have to use the kiosk. BUT, I cannot access my PNR at the kiosk and it says see an agent. Very frustrating if I'm in a rush and defeats the purpose of having kiosks and/or using a mobile.
Also, still having issues for Skypriority printing out vouchers. Since I don't get it on my mobile, when I reprint I also don't get it whether DL.com or at the kiosk. Please fix this.