FlyerTalk Forums - View Single Post - Pilot holds flight for 12 minutes beyond scheduled departure time for late passenger
Old Jan 12, 2011 | 3:57 pm
  #7  
jrpaguia
 
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
Originally Posted by pinniped
....."You closed the door when you knew at least three 1K's were on the ground....

...a WN agent would have handled that situation differently and everyone from my inbound flight, regardless of status, would have made the connection.
On UA, the elites already on-board would demand compensation for such a delay....and post a rant on FT.

On WN, I would root for little non-weather delays like that in anticipation of a free drink...and then be accused of drinking the WN Kool-Aid.
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